SERVICES

To ensure each My Conciergerie service is stream lined and worry free, all services whether personal or professional travel, can be conducted delivered fluently in 8 different languages: English, French, Portuguese, Italian, Spanish, Japanese, Russian, Mandarin/Cantonese, Arab and Korean.

DEPARTURE

For a comfortable, carefree, speedy and effortless departure
DEPARTURE

For a comfortable, carefree, speedy and effortless departure, a Concierge will meet you when you arrive at the airport and:

  • Carry luggage (up to 4 pieces)
  • Assist you throughout the departure process and immigration fast track
  • Assist you in collecting any tax free refunds
  • Escort you to the departure lounge (within requested time frame) and/or to the gate for boarding

Package Price: 150 € (including all taxes) for 1 to 3 persons + 30 € for each additional passenger


ARRIVAL

For a welcoming and smooth transition from gate to curb
ARRIVAL

For a welcoming and smooth transition from gate to curb a Concierge will be waiting for you on the jet bridge as you disembark with a sign bearing your name and:

  • Take your carry-on bags
  • Speed you through Immigration and Passport Control
  • Escort you to baggage claim
  • Retrieve and carry your luggage
  • Escort you to your waiting transport

Package Price: 150 € (including all taxes) for 1 to 3 persons + 30 € for each additional passenger


CONNECTING PASSENGERS

Gate to Gate smoothy connection
CONNECTING PASSENGERS

All the potential confusion of making a connection between flights is dispelled with My Conciergerie. Their representative will be waiting at the gate as you disembark with a sign bearing your name and:

  • Relieve you of your carry-on bags
  • Ease you through Passport Control
  • Escort you to the lounge (as time and status dictates)
  • Accompany you to the aircraft door for boarding

Package price : 190€ without baggage recording (incuding all taxes) for 1 to 3 persons + 40 € for each additional passenger
Package price : 280€ with baggage recording – 4 baggage included (incuding all taxes) for 1 to 3 persons + 40 € for each additional passenge


PORTER SERVICES

With My Conciergerie, travel hands free
PORTER SERVICES

Luggage Upon Departure:

  • A porter with a trolley awaits carrying a sign with your name as soon as you arrive at the airport
  • Takes all your bags to the check-in desk and assists you with check-in for your flight

Package Price 85€ (including all taxes) for 1 to 4 suitcases + 12 € for each additional baggage

Luggage Upon Arrival:

  • A porter with a trolley awaits you in Baggage Claim with a sign bearing your name
  • Collects your luggage and sweeps you through Customs
  • Escorts you to your transportation

Package Price: 85€ (including all taxes) for 1 to 4 suitcases + 12 € for each additional baggage

Use of a vehicle for the transport of luggage from one terminal to another: 175€
Out of format luggage: quotation on demand


Tax Refund Assistance

Your concierge will welcome and accompany you to the tax-free refund area
Tax Refund Assistance

Your concierge will welcome you upon arrival at a pre-arranged meeting point in the airport with a name board and accompany you to the tax-free refund area and:

  • Expedite the reimbursement of tax free refunds
  • Assist you with your luggage at check-in

Rate: 100 € (including all taxes) for 1 to 3 passengers


TRANSFER WITH A PRIVATE CHAUFFEUR IN A PRESTIGE CAR TO/FROM PARIS

Your private, personalized transfer either to or from the airport
TRANSFER WITH A PRIVATE CHAUFFEUR IN A PRESTIGE CAR TO/FROM PARIS

Your private, personalized transfer either to or from the airport :


To the Airport:

  • Your driver will arrive 15 minutes prior to scheduled pick-up to avoid any delays
  • Your luggage will be collected at the door and transported to the car
  • Wifi, a bottle of water and daily newspaper are available inside the car for your comfort and enjoyment

From the Airport:

  • Your chauffeur will be waiting with a sign bearing your name as you exit Baggage Claim
  • For customers using the My Conciergerie arrival service, the concierge will be in continuous contact with your chauffeur from the moment you disembark from the plane to ensure a seamless transition from the aircraft door to your final destination.
  • Your driver will introduce himself to you via text message the previous day of your arrival.

Rates for Transfers either from or to Paris-Orly or Paris Charles de Gaulle

  • Mercedes Class E (capacity of 3 people) 160€ (including all taxes)
  • Mercedes Class S (capacity of 3 people) 240€ (including all taxes)
  • Mercedes Vito (capacity of 8 people) 180€ (including all taxes)
  • Mercedes Classe V (capacity of 7 people) 205 € (including all taxes)
  • Mercedes Sprinter (capacity of 15 people) 190€ (including all taxes)